Last Updated: 2025/05/29

At Palmolive Electronics, we ensure safe and timely delivery of your orders across Kenya. Please read our shipping policy carefully before placing an order.

1. Delivery Options & Timelines

🚚 Same-Day Delivery (Nairobi Only)

  • Available for all orders placed before 6:00 PM.
  • Orders placed after 6:00 PM will be delivered the next day.
  • Cash on Delivery (COD) is allowed within Nairobi.

🚛 Outside Nairobi (Next-Day Delivery)

  • Orders outside Nairobi are delivered the next day.
  • Items are shipped via Speedaf Pick-Up Stations in your location.
  • Delivery fees and advance payment apply (see details below).

2. Shipping Costs & Payment Terms

📍 Nairobi Deliveries

  • Cash on Delivery (COD) is allowed.
  • Standard delivery charges apply based on the location.

📍 Outside Nairobi Deliveries

  • Payment Terms:
    • You must pay 20% of the total order amount upfront + a fixed KSh 300 delivery fee before dispatch.
    • The remaining balance is paid when collecting your order at the Speedaf Pick-Up Station in your area.
  • Additional Charges:
    • Delivery fees may be adjusted for remote locations or bulky/heavy orders.
    • We will notify you in advance of any changes.

3. Important Shipping Information

  • Customers are responsible for providing the correct delivery address and contact details.
  • If an order is not collected within the specified timeframe, Speedaf may return the item to our store.
  • In case of any delays beyond our control (weather, road conditions, courier issues), we will keep you updated.

4. Contact Us

For any shipping inquiries, reach us at:
📞 0713142927
📧 palmoliveelectronics21@gmail.com